This article was contributed by Alain Parcan, Director of Marketing at Market Hardware, Inc. Have you ever visited a website and been so disappointed by its functionality that you immediately moved on?
This article was contributed by Alain Parcan, Director of Marketing at Market Hardware, Inc. One of the most common questions we get while speaking at industry trade shows or providing educational webinars is, “Which strategy is right for me?
No company is perfect, including those that have earned the Best Pick designation. And nobody knows this better than service-oriented companies, since customer feedback is one of the best and easiest ways to learn how to improve your service.
Negative reviews these days are inevitable, and potential customers are increasingly relying on reviews to help them make decisions about which companies to hire and what products to buy. <Getting a negative review is not something to be scared of>.