Billing & Collections

Online Payments

BusinessBilling & Collections

For your convenience, you can now make one-time payments via a secure online payment page. Enter the amount you wish to pay, your company name, invoice number, and then select “Pay Now.

Invoicing

BusinessBilling & Collections

We send out invoices on the 15th of each month, and payment is due by the end of that month. We include a Call Detail Report with each invoice for your convenience.

Collections

BusinessBilling & Collections

If we have not received payment by 20 days past the invoice due date, we will contact you via email and/or phone every week to notify you that your account is past due and to request immediate payment. If your account reaches 60 days past due, we will reach out via phone and disconnect your

Per-Call Billing

BusinessBilling & Collections

On the Per-Call billing plan, you will be charged for each call over 30 seconds as long as it does not fall into the exceptions listed below. These calls will be tracked by us through the EverConnect Portal.

Understanding Rising Costs: Paper and Postage

BusinessBilling & Collections

In recent years, the cost of paper and postage has seen significant increases, driven by various economic factors and industry changes. Because these costs have a direct impact on how we bill clients, keep reading to better understand the current landscape and its impact on our business operations.