BusinessBilling & Collections


We send out invoices on the 15th of each month, and payment is due by the end of that month. We include a Call Detail Report with each invoice for your convenience.

If we have not received your payment by the due date on your initial invoice, we will make a minimum of eight attempts to collect payment before sending the account to collections. Read more about our collections cycle.

Invoice Contacts & Credit Card Information

You can add up to three separate invoice contacts for your company. Change these contacts any time or update your credit card information on file by emailing [email protected].

Be sure to keep your invoice contacts up to date. If we need to collect on your account, those are the people we will contact.

Online Payments

For your convenience, you can now make one-time payments via our website. Enter the amount you wish to pay, your company name, any notes, and then select “Pay Now.”

Enter the same contact information as your Business Performance Center profile, and pay with any credit card.

Payment By Check

All checks can be mailed to the following location for processing;

Best Pick Reports
PO Box 735567
Chicago, IL 60673

Automatic Payments

Automatic payments make your life easier, and they’re simple to set up. Call our Customer Experience team directly at (877) 906-7575 or email [email protected], and we’ll take care of the rest.

Accounts on auto-pay will show a $0 balance due, so you’ll need to open the invoice to see the charge that was made and applied to your account. Payments to auto-pay accounts can be scheduled for the invoice date, due date, or a specific day of the month.

Additional Questions

Please let us know if you have any additional questions. Send us an email at [email protected] or call us directly at (877) 906-7575.