If we have not received payment by the due date on your initial invoice, we will email you every seven days to notify you that your account is past due and to request immediate payment. After four emails, we will move your account to collections.
To avoid potential miscommunication, it’s important to keep your invoice contacts updated. If your account goes over 45 days past due, we will disconnect your phone lines after we’ve given you proper notice and made every attempt to collect payment or offer a payment plan.
After Best Pick Reports
If your relationship with Best Pick Reports ends, we will keep your phone lines active for the following 18 months. This 18-month “tail” prevents homeowners from getting the impression that your company is out of business, and it accounts for books that are still in use for a while after they arrive in homes.
You will still receive invoices during this time period to cover any potential customers who find you in our printed books after your company profile has been removed from our website.
Please let us know if you have any additional questions. Send us an email at [email protected] or call us directly at (877) 903-7575.