We partner with our sister companies GuildQuality and pulseM, two national leaders in third-party customer satisfaction surveying, to collect annual research on local home service companies. Based on these survey results, we identify the best companies in each service category.
Best Pick Reports employs a business model that relies on consumer data and advanced survey methodologies to determine unbiased ratings, ensuring homeowners and home service companies alike of a reliable process. We develop a company’s rating according to all the survey data we have about that company spanning the past three years.
Yes, we verify that all companies hold general liability insurance and workers’ compensation insurance when required by the state. We also verify that companies carry proper trade licenses.
Due to the rigorous nature of our research process, many companies do not qualify. Since all Best Pick companies must requalify each year, it is also possible for a company to lose its Best Pick status if it fails to meet our standards during our annual qualification cycle.
Absolutely not. Our ratings are based completely on customer satisfaction surveys collected by our sister company, GuildQuality.
We do not accept opt-in reviews as part of our research. All of our research is conducted by our sister company, GuildQuality, who initiates telephone interviews and email surveys with homeowners about their experiences with home service providers.