For each Best Pick Reports publication, we conduct independent consumer satisfaction surveys every year with homeowners who had firsthand experience with home service providers. If needed, we also analyze Google reviews. Our internal surveying is an independent process conducted through our own call center or through our sister research company GuildQuality, an industry leader in consumer satisfaction surveying.
- What is Best Pick Reports?
- What is a Best Pick?
- Why should I use Best Pick Reports?
- How are companies selected for Best Pick Reports?
- Why isn’t my favorite service provider listed?
- How is Best Pick Reports funded?
- Why are your phone numbers different from the company’s website?
- How can I get in touch?
- What questions should you be asking your service provider?
- Seasonal Maintenance Checklist
- Be wary of prices that seem too good to be true
- Avoid unknown companies selling door to door
- Be wary of the high-pressure sales technique
- Be patient during the busy season
- Avoid moonlighters
- Don’t make a hiring decision based on a company’s sign in your neighbor’s yard
- Remember that one referral is only one referral
- Thoroughly check references
- Only compare apples to apples
- Avoid business on a handshake
- Avoid large, up-front payments
- Never open an account for a contractor at a local store
- Do not help contractors
- Do not lend tools to the people you hire
- Keep valuables out of sight
- Monitor workers in your home
- Avoid cash payments
- Write a check to the company you hired, not to an employee
- Request lien releases on major work
- Never make the final payment until you are completely satisfied
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How does Best Pick Reports conduct research?
HomeownerResearch Methodology •
Fully vetting each Best Pick company is something we take a lot of pride in. We know you trust our recommendations, and we work hard to ensure that our Certified Best Picks truly are the best of the best.
How are company scores calculated?
HomeownerResearch Methodology •
Best Pick Reports relies on consumer feedback and due diligence to determine a company’s qualification status. We develop a qualification rating based on either a) the company’s past three years of Google reviews or b) our survey data on the company spanning the last three years.
Do you check company credentials?
HomeownerResearch Methodology •
Yes, we verify that all companies hold general liability insurance and workers’ compensation insurance when required by the state. We also verify that companies carry proper trade licenses.