Getting Started

Why EverConnect’s Directory Solutions?

BusinessGetting Started

When you partner with EverConnect’s directory solutions, you’re diversifying your lead generation pipelines and ensuring that your business doesn’t miss a single opportunity.  Here’s how: The Best Pick Reports and Five Star Rated directories reach quality-driven homeowners in major metropolitan areas across the US.

BPR Live

BusinessGetting Started

As a Best Pick Reports member, you have full access to our BPR Live program. This means that we send you qualified, live leads as we receive them.

Best Pick Reports

BusinessGetting Started

Program Overview Since 1997, the Best Pick Reports team has conducted consumer satisfaction research to evaluate and document the performance of home service providers in dozens of service categories. We’ve since completed more than one million homeowner reviews and expanded from our home market in Atlanta to markets in Houston, Dallas, Chicago, Boston, Philadelphia, South

License and Insurance Verification

BusinessGetting Started

An important part of the annual qualification process is the license and insurance verification step. All Best Pick companies must hold a valid general liability insurance policy and workers’ compensation insurance policy (where required by law) as well as any state- or county-required trade licenses.

The Survey Process

BusinessGetting Started

Best Pick Reports partners with GuildQuality and pulseM to bring the best in objective, third-party customer surveying to Best Pick customers. The best homebuilders, remodelers, and home services contractors understand and respect the influence their customers have on the long-term success of their business.

SMS Surveying

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For Best Pick members who opt in to continued surveying of their customers, we offer a few options. One of those options is SMS (or “light”) surveying.

Important Details About Text Surveys

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We want to kindly remind all our members who text homeowners that business-to-consumer texting is regulated by the Telephone Consumer Protection Act, or TCPA. Thus, care must be taken to ensure your texting campaigns aren’t violating the TCPA.

How Company Scores Are Calculated

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Best Pick Reports employs a business model that relies on consumer data and advanced survey methodologies to determine unbiased ratings, ensuring homeowners and home service companies alike of a reliable process. We develop your company’s rating according to all the survey data we have about your company spanning the past three years.

The GuildQuality Resurvey Process

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If your team has corrected an issue for a client who has already completed their survey, we do offer the option to resurvey that client at no additional cost. Once you speak with the homeowner, there are two ways to request a resurvey: Send the homeowner a follow-up email confirming that they’re satisfied and asking

Survey/Review Removal

BusinessGetting Started

Best Pick Reports uses our neutral third-party partners GuildQuality and pulseM to survey your customers during the qualification process. During the survey, feedback and comments from the customer may be collected, including an overall review for your company.