Getting Started

Best Pick Reports

BusinessGetting Started

Program Overview Since 1997, the Best Pick Reports team has conducted consumer satisfaction research to evaluate and document the performance of home service providers in dozens of service categories. We’ve since completed more than one million homeowner reviews and expanded from our home market in Atlanta to markets in Houston, Dallas, Chicago, Boston, Philadelphia, South

The Survey Process

BusinessGetting Started

Best Pick Reports partners with GuildQuality to bring the best in objective, third-party customer surveying to Best Pick customers. The best homebuilders, remodelers, and home services contractors understand and respect the influence their customers have on the long-term success of their business.

How Company Scores Are Calculated

BusinessGetting Started

Best Pick Reports employs a business model that relies on consumer data and advanced survey methodologies to determine unbiased ratings, ensuring homeowners and home service companies alike of a reliable process. We develop your company’s rating according to all the survey data we have about your company spanning the past three years.

The Resurvey Process

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If your team has corrected an issue for a client who has already completed their survey, we do offer the option to resurvey that client at no additional cost. Once you speak with the homeowner, there are two ways to request a resurvey: Send the homeowner a follow-up email confirming that they’re satisfied and asking

Survey/Review Removal

BusinessGetting Started

Best Pick Reports uses our neutral third-party partner GuildQuality to survey your customers during the qualification process. During the survey, feedback and comments from the customer may be collected, including an overall review for your company.