When you partner with EverConnect’s directory solutions, you’re diversifying your lead generation pipelines and ensuring that your business doesn’t miss a single opportunity. Here’s how: The Best Pick Reports and Five Star Rated directories reach quality-driven homeowners in major metropolitan areas across the US.
Getting Started
Digital Leads
Is there a difference between print leads and digital leads? No, any leads received through the Best Pick Reports network, whether digital or print, will be charged based on our Per Call billing structure.
Best Pick Reports
Program Overview Since 1997, the Best Pick Reports team has conducted consumer satisfaction research to evaluate the performance of home service providers in dozens of service categories. We’ve since completed more than one million homeowner reviews and expanded from our home market in Atlanta to the nation’s capital and major metro areas in Texas, Illinois,
The Qualification Policy
We currently offer two paths to qualify as a Best Pick based on your customers’ feedback. We also verify general liability coverage, workers’ compensation coverage (where required), and all state-required licenses on an annual basis.
License and Insurance Verification
An important part of the annual qualification process is the license and insurance verification step. All Best Pick companies must hold a valid general liability insurance policy and workers’ compensation insurance policy (where required by law) as well as any state- or county-required trade licenses.
The Survey Process
The Survey Process Your customers have tremendous influence on the long-term success of your business. Social media and online review sites mean that a customer’s experience with your company can go viral.
SMS Surveying
For Best Pick companies who opt in to continued surveying of their customers, we offer a few options. One of those options is SMS (or “light”) surveying.
Email Surveying
Email surveying is one of our in-house research methods. We can offer this qualification route to you if you fit one of the following criteria: Your company did not pass our minimum review thresholds via Google and therefore need to submit names for in-house research Your company passed our minimum review thresholds via Google and
Important Details About Text Surveys
We want to kindly remind all our customers who text homeowners that business-to-consumer texting is regulated by the Telephone Consumer Protection Act, or TCPA. Thus, care must be taken to ensure your texting campaigns aren’t violating the TCPA.
Answering Service
Answering every phone call is essential to the long-term success of your business. But there are times when doing that is easier said than done.
How Company Scores Are Calculated
Best Pick Reports relies on consumer feedback and due diligence to determine a company’s qualification status. We develop your company’s qualification rating based on either a) your company’s past three years of Google reviews or b) our survey data on your company spanning the last three years.
The GuildQuality Resurvey Process
If your team has corrected an issue for a client who has already completed their survey, we do offer the option to resurvey that client at no additional cost. Once you speak with the homeowner, there are two ways to request a resurvey: Send the homeowner a follow-up email confirming that they’re satisfied and asking
Survey/Review Removal
Best Pick Reports uses our neutral third-party partners GuildQuality and pulseM to survey your customers during the qualification process. During the survey, feedback and comments from the customer may be collected, including an overall review for your company.
How We Use Your Data
We never sell, lease, rent, distribute or market to any customer list. The customer list provided is only used for the purposes of qualification.
Benefits of Being a Best Pick Company
Our mission is to accelerate growth for service based businesses by creating meaningful connections with consumers. To help us accomplish our mission, we’ve created a program that enhances our customers’ entire value chain.