BusinessBilling & Collections

Online Payments

For your convenience, you can now make one-time payments via a secure online payment page. Enter the amount you wish to pay, your company name, invoice number, and then select “Pay Now.”

Enter the same contact information as your Portal profile, and enter your payment info. Payments can be made by credit, debit card, and eCheck (ACH). We will also continue to accept checks and process credit cards you already have on file.

You can also access the payment page from the Portal. It’s located in the drop-down menu under Resources.

Related Articles

Invoicing

BusinessBilling & Collections •

We send out invoices on the 15th of each month, and payment is due by the end of that month. We include a Call Detail Report with each invoice for your convenience.

Collections

BusinessBilling & Collections •

If we have not received payment by 20 days past the invoice due date, we will contact you via email and/or phone every week to notify you that your account is past due and to request immediate payment. If your account reaches 60 days past due, we will reach out via phone and disconnect your

Per-Call Billing

BusinessBilling & Collections •

On the Per-Call billing plan, you will be charged for each call over 30 seconds as long as it does not fall into the exceptions listed below. These calls will be tracked by us through the EverConnect Portal.