If we have not received payment by 20 days past the invoice due date, we will email you every 2 weeks to notify you that your account is past due and to request immediate payment.
If your account reaches 60 days past due, we will reach out via phone and disconnect your phone lines. From this point, we will contact you every 7 days. If your account reaches 90 days past due, we will transfer your account to Collections.
To avoid potential miscommunication, it’s important to keep your invoice contacts updated.
After Best Pick Reports
If your relationship with Best Pick Reports ends, we will keep your phone lines active for the following six months. This six-month Roll Off Period prevents homeowners from getting the impression that your company is out of business, and it accounts for books that are still in use for a while after they arrive in homes.
You will still receive invoices during this time period to cover any potential customers who find you in our printed books after your company profile has been removed from our website.
Please let us know if you have any additional questions. Send us an email at [email protected] or call us directly at (877) 903-7575.