BusinessGetting Started

Survey/Review Removal

Best Pick Reports surveys your customers on your behalf during the qualification process. During the survey, feedback and comments from the customer may be collected, including an overall review for your company.

To maintain the integrity of the survey process, we are unable to remove a review or survey once it has been completed by the customer. Please see the following exceptions:

  1. The customer provided feedback for the wrong company.
  2. The customer did not pay anything.
  3. The review clearly indicates that no work was actually performed.

If you have a review meeting the above guidelines that you would like to have removed, please email [email protected] for further assistance.

If you received a review and would like the opportunity to have the customer complete a new survey, please refer to The Resurvey Process for additional information.