BusinessGetting Started

The Survey Process

Your customers have tremendous influence on the long-term success of your business. Social media and online review sites mean that a customer’s experience with your company can go viral. Now more than ever, it’s important to be proactive with your customers and understand the experience they had with your company.

Determining whether your clients are truly satisfied with your work isn’t easy. To get an unbiased assessment of your performance, you need to remove yourself from the equation and invite a third party to gather customer feedback on your behalf.

Surveying your customers can help you better understand your company’s strengths and weaknesses and improve the quality of your service.

Surveying Process

If your company doesn’t meet our Google review thresholds for qualification, we will survey your customers. On your behalf, we reach out to your customers via email (preferred) and/or phone.

Check out these links to learn more about our email survey process and our phone survey process.

Additional Questions

Please let us know if you have any additional questions. Send us an email at [email protected] or call us directly at (877) 906-7575.