BusinessBusiness Performance Center

Business Performance Center Tour

Getting Started

Navigate to the Business Performance Center to log in to your account.

Once you’ve logged in to your account, you’ll see the Business Performance Center dashboard.

Use the navigation bar at the top to access your “Review Manager” and “Lead Tracker”; view “Resources” for tools such as “Website Badges”, “Make a Payment”, and more.

Review Manager

Using your “Review Manager” you can publicly respond to any review on—whether it is positive, neutral, or negative:

Learn more by visiting our Review Manager Tour article.

Lead Tracker

Using your “Lead Tracker” you can view all of your Best Pick Reports lead activity. You can also listen to calls, see demographic detail about your customers, and more.

Learn more by visiting our Lead Tracker Tour article.

Research Dashboard

On the Business Performance Center home screen, below the banner image, you’ll find your Research Dashboard:

Please note that this tool is being retired, so the available data does not include 2023.

The research dashboard will allow you to see your qualification survey history from 2017 to 2022, overall or by category, including:

  • Your annual star rating (1-5 stars)
  • Your annual recommendation score (0-100); this is the percentage of respondents that rated you 4 (satisfied) or 5 (very satisfied)
  • Your annual star rating breakdown bar graph
  • Your historical recommendation scores
  • The number of responses per year that Best Pick Reports has collected on your behalf

This dashboard breaks down your research analytics separately by book year. Your profile will combine all of this data from the past three years into a single overall total and star rating, which is what consumers will see. The recommendation score, however, is used internally to determine your eligibility as a Best Pick member and is never shared publicly.

If your company qualified via Google ratings, the research dashboard will not reflect the Google data.


Click on “Resources” to open a dropdown menu with more Business Performance Center features:

Upload Logo

Personalize your Best Pick Reports online profile by uploading your company’s logo. We’ll review and upload it within a week.

Website Badges

Showcase your commitment to outstanding service by displaying a Best Pick Reports badge on your website.

Learn more by visiting our Web Badges & Logos article.

Make a Payment

For your convenience, you can now make one-time payments via a secure online payment page. Enter the amount you wish to pay, your company name, any notes, and then select “Pay Now.”

Enter the same contact information as your Business Performance Center profile, and enter you payment info. Payments can be made by credit, debit card, and eCheck (ACH).

Additional Questions

Please let us know if you have any additional questions. Send us an email at [email protected] or call us directly at (877) 906-7575.